HCA Healthcare offers a wide range of meaningful and relevant technical resources to support credentialed and referring providers. HCA Healthcare provides remote access functionality to our patient portal for referring providers and clinical support staff to facilitate continuity of care needs between our hospitals and community provider locations.

Request Access

Providers who are not credentialed at an HCA hospital:

Providers credentialed at HCA already have access to the remote desktop.


AUSTIN Remote Desktop

EL PASO Remote Desktop

Setup Instructions

Technical Application Overviews

  • PatientKeeper & PK Mobile – For viewing patient records on the go.
  • iMobile – For communicating securely with hospital clinical care teams.
  • UpToDate – Connectivity with your HCA Healthcare credentials for access to educational articles.
  • ePrescribe – Functionality to send non-controlled & controlled substance prescriptions electronically.

For Additional Assistance

Call our Service Desk at (844) 324-3665.